Privacy Policy
Last updated: August 2026
This policy explains what information Taply collects when you interact with a business's Taply page, or when a business uses Taply to manage its account, and how that information is used.
Business accounts
If you're a business owner or admin, we store your email address and a securely hashed password — we never store or have access to your actual password. When you log in, we create a session tied to your device's IP address and browser, used only to keep you signed in and to let you (or an admin) revoke that session later.
Feedback you submit
When a customer sends private feedback through a business's page, we store the message along with any optional rating, name, or phone number they choose to include. This information is shared only with that business, so they can follow up if needed.
Anonymous usage data
We record when a stand is tapped or scanned, and when review/link buttons are clicked, so businesses can see how their page is performing. This data includes a one-way, salted hash of your browser's identifying information — never the raw value — and no name, email, or other personal details.
How we use this information
We use it to operate the dashboard and analytics business owners see, to notify a business owner via Telegram when new feedback arrives (only if they've connected their own Telegram account), and to respond if you contact us directly.
What we don't do
We don't sell or rent any of this information to third parties, and we don't use advertising or tracking cookies. Reviews you leave go directly to Google through the business's own review link — we don't see or store the content of Google reviews.
Cookies
Taply only uses cookies that are strictly necessary: one to keep you signed in, and one to remember your preferred language. Because we don't use any tracking or advertising cookies, no cookie consent banner is needed.
How long we keep information
Feedback is kept for as long as the business's account is active. Login sessions expire automatically after a period of inactivity and are permanently removed on a regular schedule.
Contact us
If you have questions about this policy or want to ask about information we hold, contact us at hello@taply.am.